Privacy Policy for Cville FoodLink
Last updated: October 30, 2025
1. Overview
Cville FoodLink is a community platform operated by an individual. This Privacy Policy explains how we collect, use, and protect your information when you use the Cville FoodLink mobile application (“App”).
2. Information We Collect
Account Information: When you sign up, we collect your email address and password to create your account.
Profile Information: You may provide optional details like your name, contact information, or volunteering preferences.
Requests and Reports: Information you submit when creating or responding to food delivery requests.
Device Data: Limited technical data (e.g., device type, OS version, anonymous analytics) to ensure app performance.
3. How We Use Your Information
Your information is used to:
Facilitate communication between volunteers and requesters.
Improve the functionality and reliability of the App.
Ensure community safety and compliance with our Terms of Use.
Provide basic support and updates about the App.
4. Financial and Payment Information
Cville FoodLink does not collect, store, or process any financial information or payment data. Any reimbursements or financial exchanges between users occur privately and outside of the App. The App never requests or stores credit card, bank account, or payment service information.
5. Data Sharing and Disclosure
We do not sell or rent user information. Data may be shared only as follows:
With your consent, for example when you choose to share your contact details with another user.
To comply with applicable laws, legal requests, or protect user safety.
With trusted service providers who help operate the App (e.g., Firebase for authentication and analytics), under strict confidentiality.
6. Data Security
We use Firebase Authentication and Firestore, which provide secure, encrypted data handling. While we take reasonable precautions, no system can be completely secure, and users share information at their own risk.
7. Your Rights
You may request deletion of your account or data at any time by contacting us. Upon deletion, all personally identifying information is permanently removed from our systems.
8. Children’s Privacy
The App is not intended for children under 13. Users under 18 must have parental consent to use the App.
9. Changes to This Policy
We may update this Privacy Policy periodically. When changes are made, we will update the date above and, if significant, notify users within the App.
10. Contact
For questions or requests regarding your privacy, please contact us at: cvillefoodlink@gmail.com.